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β€œGrosvenor Casino Osborne Road is closed for business as of Sunday 9th August We sincerely apologise if this causes any inconvenience.


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Only one other girl finished her main meal! Thank R0byn Report response as inappropriate Thank you. If you would like to contact me direct, to discuss this matter further, please feel free to do so. This, I understand, was your request as you specifically wanted "a great night" for your team. As the Osborne Rd meals were so good we ordered exactly the same again at Gunwharf but sadly, once the waitress did move herself to take our order, the resemblance stopped there. The casino has a big make over since last visit but is still well worth a visit can get very busy at times i felt a lot of youngster come in later for drink and taxi's. Maybe come and see a show in our ShowBar on a Saturday night to see what we can offer. No one came back to take our drinks order, so I went to the bar a bought a bottle of champagne. This needs improving for Portsmouth residence and tourists! Reviewed February 27, {/INSERTKEYS}{/PARAGRAPH} Only because I was ravenous I finished it. See what travelers are saying:. Ask for condiments - wait an age. I ate my starter, which was a mushroom dish. Own or manage this property? Steaks were low quality. But the booking process was terrible lacking any real care and messing us around 3 times with times. Grosvenor Casino. Huge wait between courses and Samantha our main server was really surley. As your booking was very "last minute" our gaming staff pulled out all the stops getting staff in to tend to your needs, so I am glad it all went well. Except the food was wilted, over cooked, cheap ingredients and dry! I understand after looking at the entry system, that your party and yourself came into the casino at 8. Ask R0byn33 about Grosvenor Casino. Restaurant details Good for: Business meetings. I am sorry to hear that Gunwharf Grosvenor Portsmouth did not match our sister casino in Osborne Road in your expectations. When my main course, a 'salad' came out it was smothered in a sauce. I do know that there was a mix up in the kitchen, therefore some of our dishes did come to the restaurant and were far from our normal fantastic standard, of which I apologise. I cannot comment on your remark saying that the music was "cheesy", the majority of people in the room enjoyed the entertainment and there have been no other complaints about this. The singer was ok and friendly towards the crowd and the bar wasn't too packed so it was actually pleasant, but the music was dated and quite cheesy. Go for the casino but don't eat. Reviewed March 24, via mobile. So glad to hear that you had a great time when you last visited us, and even managed to have some money for the taxi home at the end of the night. We had ordered the set two course meal of which we had pre-ordered, and entertainment package. Despite sending our meal choices in advance and agreeing our sit down time we had to wait ages for food, then couldn't start to eat as it took them an age to bring a final starter. They took a further minutes to bring it over, after I'd already waited at the bar. It's meant to be table service One of our party had to go back to the bar twice to ask how much longer our food was going to be as we had to go in to the entertainment room for 9pm! The entertainment is down to individual taste. Of course, when you booked, a couple of days before you came in, the sales team had to change your meal timings due to you specifically wanting Poker. The doorway to the casino being in the car park was really very nice not too far to walk in heels and once properly inside we were told that if we took our parking ticket to the Cashier we would not have to pay a parking fee. Many thanks for your review on your recent visit to the casino. Our sales team ask for a time you would like to eat so that your meals are prepared for this time. We feel that the whole casino has a nicer feel, and looks a lot smarter. Due to you coming in a little later than planned, we had to cook all the food fresh to order again, making you wait a little longer. But don't get fooled So that effectively offset the parking costs!! Regards Tracie Sharp, Sales Manager email. We ended up having a few drinks on empty stomachs and made the most of it! Come on Gunwarf! Won't bother again. Which was at least one positive for us! When we arrived at our table the waiter disappeared completely! Kind regards. The other girls pushed theirs around their plates. I normally do, but to be honest i actually won and so did some of the other guys, between us we paid for the whole night including taxis home which at 4am is pretty good. The 'meat' was crunchy and dry. NAH, I don't think so! It tasted like tinned mushrooms in a cream of mushroom soup on a single piece of toasted baguette, with a wilted rocket garnish. Ranked of Restaurants in Portsmouth. Thank you for taking the time to write a review. I will speak to Samantha, who worked the restaurant that night for you, as she is normally quiet happy and always has a smile on her face. After a great staff night out at gunwharf we decided to hit the casino, surprised they let us in, as we were pretty happy guys. {PARAGRAPH}{INSERTKEYS}It was a girls night for my friends birthday! Write a review Reviews Traveler rating. Took my sales team here for a celebration and to do something different. Very nice! I sent my meal back as it was inedible and asked for my money back. We appreciate your input. For dessert I had the chocolate raspberry melting cake with cream All in all I am looking forward to our next visit to Osborne Road but Gunwharf?? Claim your listing for free to respond to reviews, update your profile and much more. I hope you decide to bring your sales team back in the future, and I am sure this time you will book quite a while in advance. Learnt to play poker with tuition which was great fun. When the waiter eventually bought our food over we used our drinks tokens to buy a bottle of wine. I will speak to the Kitchen Staff to make sure that we put cream on all deserts in the future. We are very pleased with the refurbishment, even though it is now over 2 years old. Never Again!! They said they'd bring it over along with 8 glasses. I am glad that your team and yourself enjoyed the Poker tuition. Don't get me wrong the steaks were nice but hubby ordered 'medium-rare' but it came 'medium-well' and the onions rings actually 'snapped' so evidently they were very overcooked and I found the mushroom and red wine sauce 'greasy'. However, we are an entertainment venue, unlike Osborne Road, and therefore our prices are a little higher due to our facilites and what we can offer ie Showbar, free parking, more gaming tables, and of course an actual Poker Room. Hello, many thanks for taking the time to write a review. Cuisines: Contemporary, British. Order a drink - wait an age. We hope that we will see you again in the future. Many thanks. We left the food and went in to the 'entertainment' room. I hope you will change your mind on another occassion and actually come back to eat in our Restaurant with our a la carte menu. Hi Many thanks for taking the time to write a review. Log in to get trip updates and message other travelers. You mentioned the food being not up to our normal excellent quality, of which I apologise. Chicken was dry and overcooked. Review of Grosvenor Casino. Having tried the Grosvenor casino for a meal in Osborne Road, Southsea which was very good indeed hubby and I thought we'd try the newer one in Gunwharf Quays. Improve this listing. If ever you and your company come to visit us again, and want something a little special, please contact me and I will be able to help. Yes, you did order the set menu with our entertainment package for 8pm. Cheese came straight from the fridge.